Grosvenor Engineering Group are trusted building services partner to leading property portfolios across ANZ. We are passionate about delivering outcomes and long-term value for building owners, managers and their occupants.
With a footprint of 21 branches across Australia and New Zealand, our clients are supported by a workforce of over 830 employees which include specialist engineers, technicians, project managers, estimators, site personnel and service specialists.
Due to continued growth, we are seeking a Work Coordinator to join our team in Adelaide, SA.
Job Description
The Role:
Manage daily administration activities i.e. scheduling work, managing client calls and purchase orders.
Maintain client portals, generate invoicing and work orders in order to meet client KPIs
Coordinate subcontractor administration and support with monthly reporting
Manage inbound calls from clients and technicians.
Desired Skills and Experience
Selection Criteria:
Previous experience working in a customer service based role
Ideally has exposure in the Service industry - however not essential
Confident with technology and can work within complex in house systems, including MS Word, Excel and Outlook
Willingness to learn, with excellent communication skills
Strong time management skills and attention to detail
Possess a positive, proactive customer focused approach
Graduates encouraged to apply, with training facilitated for the right candidate
Why Grosvenor?
Apart from a competitive salary, the ability to expand your career through on-going professional development, we have awesome perks – including employee income protection. Add this to the great culture that comes with a great team of passionate people all working towards a common goal – delivering the best, proactive service for our clients!
