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Customer Account Manager (PTL) - HVAC

25/03/2025
28/04/2025
Permanent - Full Time
Townsville
HVAC

As partners to leading property portfolios across Australia & New Zealand, our core technical services across HVAC, Fire and Electrical achieve real outcomes and long-term value for clients. Innovation, curiosity, and reliability are at the core of how we do business. Grosvenor are always on the lookout for top talent to bring fresh ideas, quality workmanship and agility to the ever-changing service industry while having a real focus on safety.

 This dynamic role will see you heading out to client sites to manage new and existing relationships, actively seeking new opportunities and sharing your extensive technical knowledge within the commercial HVAC industry.

Due to continued growth, we are looking for a HVAC Customer Account Manager to join our team in Townsville.

Job Description

The Role

  • Become the face of one of our HVAC teams in regional QLD, building relationships with clients, suppliers and subbies.
  • Act as a subject matter expert to guide out technicians and subbies on any issues that may arise.
  • Lead fortnightly toolbox meetings embodying the Grosvenor culture of Homesafe and innovation.
  • Assist with the growth of our HVAC service division in Townsville and Sunshine Coast

Desired Skills and Experience

Selection Criteria

  • HVAC Trade Qualification and applicable licences (Arctick/QBCC)
  • 5+ years’ experience as a HVAC technician
  • Current Drivers Licence
  • Confidence in communication with stakeholders across all levels and backgrounds.
  • Experience in a similar role and proven ability in managing HVAC contracts would be desirable
  • OHS Construction Induction Card

 

Why Grosvenor?
Join our team and enjoy a range of fantastic benefits! In addition to a competitive salary, superannuation, and car allowance, we offer:

  • Comprehensive Perks: Enjoy discounts on a variety of expenses, including Health & Pet Insurance, Flights, and Car Rentals.
  • Job Security: Be part of a stable and secure work environment.
  • Collaborative Team: Work alongside dedicated and passionate colleagues, all committed to delivering top-notch proactive service to our clients.

Come be a part of our team, where your well-being and career growth are a priority!

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